Clearing browser's cache

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Clearing Cache: Internet Explorer 8.x or later

Here's how to clear your Internet Explorer 8.x (or later) cache:

1. Launch your Internet Explorer browser.
2. Click Safety on the menu toolbar at the top right of the browser.
   • Or click on Tools, then Internet Options, and finally Delete in the Browsing History Section.
3. Click Delete Browsing History... from the drop-down menu.
4. Deselect Preserve Favorites website data.
5. Select Temporary Internet files, Cookies, and History.
6. Click Delete.
7. Close all browser windows and restart Internet Explorer.

Clearing Cache: Firefox (most recent version)

Here's how to clear your Mozilla Firefox (most recent version) cache:

1. Click Tools from the main menu at the top of the Firefox window.
2. Select Options (the Options window will appear).
3. Select the Advanced tab on the top right of the window.
4. Click the Network tab.
5. In the Offline Web Content and User Data section, click Clear Now.
6. Once the clearing is complete click OK at the bottom of the Options window.
7. Close all Firefox windows and restart.

If the issue still occurs, it may be due to some selection made for your browser's user profile. If you would like to create a new user profile, please read the full instructions on this site before making any changes.


Clearing Cache: Google Chrome

Here's how to clear your Google Chrome (most recent version) cache:

1. Click on the Chrome menu  on the browser toolbar.
2. Select Tools.
3. Select Clear browsing data.
4. A dialogue window will appear, providing you with a list of checkboxes for the types of information that you wish to have removed.
5. You can also set how far back in your browsers history you wish to have removed.
6. Once, you have selected the types of information you wish to remove, click Clear browsing data.

If the issue still occurs, it may be due to some selection made for your browser's user profile. If you would like to create a new user profile, please read the full instructions on this site before making any changes.


Clearing Cache: Safari (Mac Only)
Here's how to clear your Safari (most recent version) cache for Mac OS X.

1. Launch Safari.
2. Click the Safari menu and select Empty Cache.
3. Click the Empty button in the dialog box that appears to confirm the deletion of your cache.
4. When your computer is finished, close all instances of Safari. Launch a new Safari browser window.